JOB VACANCY - Office Administrator and Holiday Home Co-ordinator

Puffin Cottage Holidays is a family run business based in Saundersfoot. We currently manage over 100 properties locally and offer a wrap around solution for potential new holiday home owners as we also own Pembrokeshire Laundry Services and Pembrokeshire Holiday Home Cleaning Services.

The Role:

Generally 9-5 or can be slightly flexible.

Salary - Negotiable dependant on experience

Hours available: either part time or full time but must be available to work Fridays and Saturdays plus peak holiday weeks (Summer peak plus all half terms etc)

Duties will include new property setups, guest enquiries and communications, property inspections, arrange required maintenance for portfolio and generating bookings from incoming calls/email enquiries. Some other duties may include writing blogs for our social media and websites, attending sponsored events to represent the company (eg Saundersfest Music Festival) and also be able to have the guest 'check in' emergency mobile from time to time when requested on an evening (to cover holidays etc), paid of course.

You will be also expected to work alongside our above sister companies particularly on change over days. This will include; preparing welcome packs, checking in and out cleaning staff, organising property keys, stocktaking supplies, topping up cleaners supplies ready for the weekend and being generally very hands on. For this reason, this role is ideally suited to someone that is happy to be behind the desk as well as mucking in with the team at peak times of the week and you will be kept very active!

Requirements and experience

Customer service experience preferred.

Keen eye for detail and a positive ‘can do’ attitude.

Eagerness to be flexible within the role when needed.

Own transport and driving licence (although you will also be insured on the shared company vehicle for use during office hours).

Confident ability to be able to learn our bespoke live bookings system.

Good organisation skills.

IT Literacy of the following packages; Windows, Googlemail, Word

Job Types: Full-time, Part-time, Permanent

Pay: £11.75-£14.00 per hour depending on experience

Expected hours: 24 – 40 per week

Must have a driving license

Call or Text Andy on 07399 403525